GoHighLevel for restoration
GoHighLevel for restoration companies
We plan, build and run GoHighLevel (GHL) for restoration companies. What we've built and tested is the inquiry side of commercial and building restoration: a voice assistant and a chat assistant that take down who is calling and what the project is, then answer the questions you chose. It is not an emergency dispatch line, and we tell you that before the first call is over.
Jobs we set up
What we've built for restoration work in HighLevel
One job page so far, because one part of our restoration work has been built and tested. We add pages as builds pass their tests, not before.
Why it fits
Two kinds of restoration, and the one we've built for
A flooded basement and a building restoration inquiry ask different things of the first conversation.
Restoration covers two businesses that share a name. One is emergency mitigation: water in a basement, smoke through a kitchen, mold behind a wall, and a caller who wants a crew on the way. The other is planned restoration of commercial and office buildings, where an inquiry leads to someone walking the building and writing a proposal. A first call means something different in each, and so does the software that answers it.
Our tested work sits on the second side. For a construction firm that restores commercial and office buildings, we built a voice assistant and a chat assistant in HighLevel. Both collect the caller's contact and project information and answer questions the firm configured. Our team tested the chat assistant first. The owner then tested both assistants and edited them in the account before anything moved.
The scope changed along the way, and the build changed with it. The first plan carried pipeline and calendar assumptions that were later replaced. After that, the owner took pricing answers and booking out of the assistants' job. So the assistants we've tested give no price and book nothing, and the estimate stays with the person who walks the building.
Switching on belongs to the owner. A snapshot carried the build into the firm's main account, the owner confirmed it had arrived, and the activation hold stayed in place. The assistants stay off there until the owner has tested them again in the account they will actually answer from.
What we have not built for restoration is just as specific. No automated estimates. No insurance decisions and no letters to adjusters. No technician dispatch, and no promise of when a crew will arrive. Reporting on new inquiries, a speed-to-lead dashboard included, is not part of what we've delivered either. If your business lives on emergency calls, the call with Rob is where you find out what that build would need, before anyone promises it.
Services used
Where a restoration intake build gets set up
HighLevel AI Employee setup
Chat and voice agents plus the knowledge base behind them, planned word for word and tested before launch.
See AI Employee setupHighLevel Voice AI agents
Inbound and outbound voice agents on HighLevel's own builder, with transfers, booking and the consent rules outbound calling needs.
See Voice AI agentsConversation AI and DM bots
Chat bots for texts, web chat and social DMs that answer from your knowledge base, book the appointment and then go quiet.
See Conversation AI setupHow a setup runs
From your first call with Rob to an assistant you switch on
Thirty minutes with Rob
Rob, a HighLevel Certified Admin, asks which kind of restoration you do, who takes a new inquiry today, and what your estimator wants to know before walking a building.
The plan, word for word
Every question the assistants ask, every answer they may give and the way they end a conversation are written into one plan document. You approve it before we build anything.
Our test, then yours
Our team tests the assistants first. Then you call one, chat with the other, and edit either before a real customer reaches them.
Handover with evidence
A QA report covers each part of the build, with screenshots, so you can see exactly what was checked.
Changes after launch
When you ask for a change, the first answer is a verdict: does it sit inside what we agreed, or is it new scope? Work starts once that is settled.
Questions
What restoration owners ask us
Can the AI dispatch a crew to a water or fire call?
Will the AI give a customer an estimate?
Will it deal with the insurance company or the adjuster?
Can we change what the assistants say ourselves?
Does it go live the day it's finished?
Who you talk to
Rob Eason
Rob runs HLAI Experts and takes the 1:1 calls himself.
He is a HighLevel Certified Admin with the second-most reviews in HighLevel's Certified Admin Directory worldwide, all of them 5 out of 5.
He won HighLevel's Top New Subaccounts via AI Employee award in its 2025 Summer of AI Awards and taught HighLevel's official masterclass on its AI Employee.
Before HighLevel, he co-owned a 60-employee financial services firm and sold his share.
On the call he looks at your account, not a script.
5/5 across 83 reviews in HighLevel's Certified Admin DirectoryTell Rob which kind of restoration you do
In 30 minutes Rob looks at how a new inquiry reaches your office today, and tells you which parts an assistant could take down and which stay with your team.